All refunds are given within 10 days of all medical documents or letter of explanation for refund requests are fully submitted. Be advised that once documents have been collected they will be submitted to, but not limited to, our medical and/or legal team. All sales are final and we only offer a replacement puppy per our warranty (Health Guarantee).
Weight Guarantee (Term Teacup)
Our industry, including Happytail Puppies uses the term "teacup" to describe smaller breed puppies. Please contact us directly if you are looking for a puppy that will mature an approximate "specific" size. Our kennel will estimate your puppy's size. Our kennel will estimate your puppy's size to the best of our knowledge. The term "teacup" does not mean that your puppy will mature a "specific" size.
Hereditary and Congenital Disorders
All Happytail Puppies, before going to its new home will be vet checked. The vet check includes checking for the above. Please note smaller breeds have higher risks for disorders and health complications.
Photos and Descriptions
Please contact us via email or phone before placing your deposit online. Refresh our pages ensuring you are seeing our current inventory. All puppies reserved will be noted on our site.
Please refer to our Terms and Conditions Page.
We, Happytail Puppies, request, when possible, your puppy be picked up, in person at Happytail Puppies. We realize in many cases, this isn't possible. If this is the case please contact us to make arrangements to schedule ground deliver or flight for your puppy. We will be more than happy to quote a price for doing so.